Last updated: 12 October 2026
Shailmann Tech (“we”, “us”) runs ShailmannTech.com, including the contact form and the client portal. This policy explains how we handle personal information. For questions or requests, email support@ShailmannTech.com.
What we collect
- Project requests you send through the contact form or the client portal: your name, email address, company, the service you need, your project description and budget range.
- Client account details if you sign up: your name, email address and a password. We never store your password itself, only a secure, one-way scrambled version (a hash).
- Google sign-in, if you choose “Continue with Google”: Google shares your name, email address and an account identifier with us. We don’t receive your Google password or access to anything else in your Google account.
- Messages and project updates you exchange with us by email or in the client portal.
- Technical information needed to keep the site secure and working: your IP address (used briefly to limit repeated sign-in attempts and spam) and the cookies described below.
How we use it
- To reply to your request, discuss and deliver your project, and send project updates.
- To create and secure your client account, including emailing one-time sign-in codes.
- To prioritise new requests: we use an AI service to summarise requests, check whether a project fits the work we take on, and draft replies. A person at Shailmann Tech reviews replies before they’re sent, and the AI never makes decisions about you on its own.
- To protect the site against spam, abuse and unauthorised access.
We don’t sell your information, use it for advertising, or share it with anyone except the service providers below, or where the law requires it.
Service providers we use
These companies process information on our behalf, only to provide their service to us:
- Vercel — hosts the website.
- Neon — stores our database (requests, accounts, projects and messages).
- Resend — sends our emails, such as confirmations, sign-in codes and project updates.
- GoDaddy — hosts our support@ShailmannTech.com mailbox.
- OpenAI — the AI service that summarises requests and drafts replies, as described above.
- Cloudflare Turnstile — checks that form submissions come from people, not bots.
- Telegram — notifies our team about new requests (your name, email and a short summary).
- Google — only if you use “Continue with Google”.
- Cal.com — if you book a call with us, booking happens on Cal.com and is covered by Cal.com’s privacy policy.
Some of these providers process data outside India, including in the United States.
Cookies
We only use cookies the site needs to work. We don’t use advertising or tracking cookies.
- Sign-in cookie — keeps you signed in to the client portal for up to 30 days, or until you sign out.
- Google sign-in cookie — a temporary cookie that secures the “Continue with Google” step and expires within 10 minutes.
- Cloudflare Turnstile may set cookies to tell people and bots apart.
How long we keep it
We keep project requests, messages and account details for as long as we’re working together and for a reasonable time afterwards for our records, or longer where the law requires it (for example, for invoices and tax). Sign-in codes expire after 10 minutes, and records used to limit repeated attempts are deleted within a day. You can ask us to delete your information at any time.
How we protect it
Information travels over encrypted connections (HTTPS). Passwords are stored only as secure hashes, sign-in codes and session tokens are stored scrambled, and access to our systems is limited to the Shailmann Tech team. No system is perfectly secure, but we work to protect your information and will tell you promptly if a breach affects you.
Your choices and rights
You can ask us to show you the information we hold about you, correct it, delete it or your account, or stop using it for a particular purpose. Email support@ShailmannTech.com from the address you use with us, and we’ll respond within 30 days. You can also complain to the data protection authority where you live.
Children
Our services are for businesses and adults. We don’t knowingly collect information from anyone under 18.
Changes to this policy
If we change how we handle your information, we’ll update this page and its date, and tell clients with an account about significant changes by email.
Contact
Shailmann Tech · support@ShailmannTech.com · ShailmannTech.com